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Privacy Policy

INTRODUCTION

Thank you for visiting the Taiho Pharma Canada, Inc. website. Taiho Pharma Canada, Inc. and its parent company, subsidiaries, and affiliates (collectively, “Taiho,” “we,” or “us”) operate a variety of websites designed to provide you with information and services, including but not limited to health resources, corporate news, patient assistance programs, and product information. Some of Taiho’s websites also enable healthcare professionals to receive product information and samples. Whether you are a patient, healthcare provider, investor, customer, or job applicant, respect for the privacy of your personal information (defined below) is very important to us. This Privacy Policy describes how we collect, use, protect, and disclose your personal information that you share with us, including when you visit our website. We encourage you to read this Privacy Policy in its entirety before submitting any information. By using this website, and submitting or requesting information, you acknowledge that you understand, and agree with, the provisions of this Privacy Policy.

In this Privacy Policy, “personal information” generally means any information that can be used, either alone or in combination with other information, to identify an individual. This includes information such as your name, mailing address, e-mail address, telephone number, or any other contact details. It may also include other types of more technical information detailed in the “Use of Cookies and Other Tags” section, but only when this information can identify you as an individual. Information that is anonymized and cannot be associated with an identifiable individual is not considered to be personal information, if it is, at all times, reasonably foreseeable in the circumstances that this information irreversibly no longer allows you to be identified directly or indirectly.

WHAT INFORMATION DO WE GATHER AND HOW DO WE USE IT?

You can use many of our websites without telling us who you are or providing us with any personal information. Depending on which website you visit, you may not be able to receive certain information unless you agree to provide us with personal information. For example, we may collect information from physicians and other healthcare providers who register on our websites in order to verify their licensure status and identity. We may also collect more technical information detailed in the “Use of Cookies and Other Tags” section when you visit our website, which may qualify as personal information.

The type of information collected from you will be based on the specific program that you register for, as indicated at the time of your registration. We may collect the following categories of personal information below and may use it for the purposes set out below:

  • Contact information that you provide when you contact us to ask questions or provide comments, ideas or suggestions, such as names, titles, addresses, telephone numbers, email addresses. We use your personal information to manage, address and respond to your comments, ideas or suggestions.
  • Information about healthcare professionals, such as areas of practice and interest; qualifications and professional credentials; publications; questions, comments or opinions about our products; and other information relevant to our relationships with healthcare professionals, whether collected by Taiho sales representatives pursuant to their interactions with healthcare professionals or otherwise. We use your personal information to provide you with information, where you have requested it, manage our business, comply with our legal obligations and improve and monitor the performance of our digital platforms.
  • Details about patients who use our products and their healthcare professionals. In certain circumstances, this may include the patient’s health, age, date of birth or financial information in order to administer and provide patient support program or other services to them.
  • Information about patients participating in clinical trials as well as clinical trial data in order to administer clinical trials.
  • Adverse drug reaction details, complaints, and information provided through our company hotline platform. We use this information to investigate reports of adverse events, complaints and issues reported through our company hotline.
  • Other information which has been provided with your consent or else as permitted or required by law.

Taiho limits the collection and processing of personal information to what is necessary to fulfill the purposes for which it is to be used. We will also offer you the option to opt out of further participation of a program or to unsubscribe from receiving further communications from Taiho if you later decide that you no longer want to participate in that program or receive additional information from us.

We may modify or aggregate your personal information such that it cannot reasonably be associated with you in compliance with applicable law. We do this as to protect your privacy and the security of your information, and to use and share the anonymous information to conduct research and analytics, improve our products, services and the user experience, and develop new offerings. We also use the information in other ways for which we provide specific notice at the time of collection and obtain your consent to the extent required by applicable law.

USE OF COOKIES AND OTHER TAGS

Where permitted by law, we automatically collect certain data that may or may not be considered your personal information through the standard operation of Taiho’s Internet service or through the use of “cookies” or “Internet tags” and other similar techniques. This type of information allows Taiho to evaluate customer interest in its websites and perform other market research activities. Cookies are small text files a website can use to recognize repeated usage, facilitate the user's access to and use of the site, and allow a site to track usage behavior and compile aggregate data that will allow content improvement and targeted advertising. If you do not want information to be collected through the use of cookies, you may set such preference through user-enabled settings in most devices or browsers; however, some cookies may be necessary to provide you with certain features available on Taiho’s websites and although you may turn them off when you visit Taiho websites, you might find functionality of the website impaired. Taiho also may collect and store the name of the domain and host from which you access the Internet, the Internet protocol (IP) address of the computer you are using, the browser software you use and your operating system, the date and time you access our website, and the Internet address of the website from which you linked directly to our website.

DATA INTEGRITY AND SECURITY

Taiho takes reasonable steps to ensure that personal information collected are reliable for their intended use, accurate, complete, and current. We use appropriate technical, administrative, and physical safeguards to protect data that pertain to you from loss, unauthorized access and disclosure, misuse, or alteration. In addition, we take steps to ensure that our safeguards take into account new known threats. However, no organization can guarantee the absolute security of personal information. You should keep in mind that Internet transmissions, particularly email transmissions, are never 100% secure or error-free. Accordingly, we caution you to guard your own computer and password against unauthorized access by others.

We implement the following measures to protect your personal information:

  • Internal policies and procedures that define the roles and responsibilities of our employees, representatives, and service providers throughout the life cycle of an item of information and limit their access to that information on a “need-to-know” basis.
  • Physical, electronic and procedural safeguards that comply with relevant standards to protect personal information.
  • If the information is collected or stored electronically, technical safeguards such as encryption, firewalls, passwords, anti-virus software or similar measures.
  • A designated privacy officer to monitor Taiho’s compliance with applicable privacy laws.
  • Procedures for receiving, investigating, and responding to complaints or inquiries about Taiho’s information handling practices.
  • Contractual protections to ensure that service providers with whom we share personal information maintain adequate protections and security standards.

SHARING YOUR INFORMATION WITH THIRD PARTIES

Except in situations we have described in this Privacy Policy or after we have obtained your opt-in consent to do so, Taiho will not share your personal information with other entities for their own separate use.

When you provide personal information to Taiho, it will be accessible to some of Taiho’s service providers, such as entities we retain to fulfill requests for information, answer telephone calls, or provide assistance to us on specific programs or projects. those cases, the other entities may also have access to your personal information. Taiho requires those entities to whom it discloses personal information to protect personal information using substantially similar standards that are used by Taiho. We also require that they do not use your personal information for any separate use that is not specifically authorized by Taiho. Some of these entities may be based in jurisdictions outside of where you reside and, as a result, as a result, your personal information may be subject to the law of such jurisdictions including any law permitting or requiring disclosure of the information to the government, government agencies, courts and law enforcement in that jurisdiction.

There may also be instances where Taiho may be required to share your information with other entities who have not been retained by Taiho, such as with health authorities to report possible adverse drug experiences, during inspections or audits, in response to lawful requests by public authorities, including to meet national security or law enforcement requirements, or as ordered or directed by courts or other governmental agencies. Many entities receiving personal information under these conditions have privacy requirements that apply to their handling of your information.

SHARING YOUR INFORMATION WITHIN THE TAIHO GROUP OF COMPANIES

The information that you provide to Taiho may sometimes be shared with other departments within Taiho, as well as Taiho subsidiaries and affiliates within the Taiho global group. This may mean that your personal information may be transferred to Taiho affiliates or companies in jurisdictions outside of where you reside and, as a result, your personal information may be subject to the law of such jurisdictions including any law permitting or requiring disclosure of the information to the government, government agencies, courts and law enforcement in that jurisdiction. Other departments within the Taiho group, and other Taiho companies that may receive your information, will abide by substantially similar privacy requirements relating to your personal information.

CORRECTING, ACCESSING AND EXERCISING CHOICE REGARDING YOUR INFORMATION

We encourage you to update the information you provide to us, such as providing us with a new mailing or email address, a name change, or a change in the medical conditions that you have notified us about. This will help us continue to provide information to you that best meets your needs. Taiho complies with laws and regulations applicable to the right to amend your data in our files. These rights are limited in some ways.

We offer individuals to choose (opt-out) whether their personal information is (a) to be disclosed to another entity or (b) to be used for a purpose that is incompatible with the purpose(s) for which it was originally collected or subsequently authorized by the individual. Individuals are provided with clear and conspicuous, readily available, and affordable mechanisms to exercise choice. For sensitive information (i.e. personal information specifying medical or health conditions, racial or ethnic origin; etc.), individuals are given affirmative or explicit (opt in) choice if the information is to be disclosed to another entity or used for a purpose other than those for which it was originally collected or subsequently authorized by the individual through the exercise of opt in choice.

You have the right to access and correct your personal information, and to withdraw consent to the collection, use and disclosure of your personal information (to the extent permitted by law and our contractual obligations). Depending on the jurisdictions where you reside, you may also have the right to ask us to communicate to you the personal information you have provided us in a structured, commonly used technological format, as well as to a third party upon your request.

In addition, to protect your data from unauthorized access or alteration by other entities, all requests to update or access your information will be subject to verification of your identity. Please submit request to privacyofficer@taihooncology.com or by postal mail at the contact information listed below. We will respond to your request to access within 30 days.

CHILDREN'S ONLINE PRIVACY

Taiho’s websites are not directed at children. The services offered on our websites are designed for individuals who are 18 years of age or older. If your child has submitted personal information and you would like to request that such information be removed, please contact privacyofficer@taihooncology.com.

LINKS AND EXTERNAL WEBSITES

Many of Taiho’s websites contain links or references to external websites as a convenience to you. This Privacy Policy does not cover the practices of those websites. Accessing those sources requires that you leave Taiho’s websites. Taiho does not control the content of these external websites and is not responsible for the privacy practices of those websites. Please review the privacy policies on each website that you visit.

DATA RETENTION

We will retain your personal information for as long as necessary to fulfill the purposes for which the information was collected. However, we may retain your personal information for a longer period when required to comply with our legal and regulatory obligations regarding information or record retention.

UPDATES TO PRIVACY POLICY

The foregoing terms are effective as of October 1, 2024. Taiho may update this Privacy Policy from time to time based on, among other things, changes in applicable laws, development of new websites, and advances in technology. Taiho reserves the right to modify, add, or remove portions of this Privacy Policy at any time at our sole discretion. If we decide to materially revise this Privacy Policy, we will post the revised Privacy Policy at this site. We encourage you to review the Privacy Policy each time you visit our site. This Privacy Policy is not intended to and does not create any contractual or other legal rights in or on behalf of any party.

HOW TO CONTACT US

If you have any questions about our Privacy Policy, its implementation, the accuracy of your personal information, or the use of the information collected, please contact us at:

Taiho Oncology, Inc
Privacy Officer
101 Carnegie Drive, Suite 101
Princeton, New Jersey 08540
Phone: (609) 285-5214
Toll Free: 1-844-688-2446
privacyofficer@taihooncology.com.